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Service response time
Skonda promises to respond quickly to your needs. As long as you contact us through any means such as website, phone, email, etc., Skonda will pay attention to your every need. Skoda will respond within 1 hour after receiving notification from the user. If necessary, reach the user's location to solve the problem within 3 working days.
Repair service process
Contact Skonda
1SHENZHEN SKONDA ELECTRONIC CO.,LTD
Building B, Laifu Industrial Park, 193 Jingfang Road, Fuhai Street, Baoan District, Shenzhen
Contact:lucy contact number:4008006892
Customer shipping
We have professional customer service staff to serve you. Please prepare the model and serial number of the instrument. If the customer service staff confirms that the instrument needs to be repaired, you need to fill out the after-sales application form, and then send it back to the customer service department by email. This form is placed in the box and sent back with the repaired product.
Confirmation of receipt
Skandar service technicians will notify you via SMS or email immediately after receiving your instrument, and arrange repairs immediately
Careful maintenance
Skandar service technicians will notify you via SMS or email immediately after receiving your instrument, and arrange repairs immediately
Delivery
After the maintenance machine passes the test, Skonda will select the appropriate freight to deliver the instrument to your hand in time. After the instrument is sent, the staff will notify you by SMS or email.
Customer return visit
Skoda will follow up and return to you in a timely manner to confirm that your instrument is operating normally.